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Reply To: [Solved] HomePod mini encountering Matter Accessory Showing ‘No Response’ in Apple Home App after update (tvOS 18.0)
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Home › Forums › HomeKit, Apple TV & Smart Home › [Solved] HomePod mini encountering Matter Accessory Showing ‘No Response’ in Apple Home App after update (tvOS 18.0) › Reply To: [Solved] HomePod mini encountering Matter Accessory Showing ‘No Response’ in Apple Home App after update (tvOS 18.0)
November 14, 2026 at 7:08 pm
#10591
Administrator
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.
Enabling IGMP snooping / multicast forwarding and rebooting primary Thread Border Router.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- In home router Wi-Fi settings, enable IGMP Snooping and disable ‘AP Isolation’.
- Power cycle your primary Thread Border Router (Apple TV 4K connected via Gigabit Ethernet).
- Power-cycle the unresponsive Matter accessory for 10 seconds to prompt a fresh Thread mesh re-route.
Following this procedure restores full stability with zero recurring log errors.
Apple Certified Support Professional (ACSP)
Cupertino, CA | "Precision Apple Diagnostics"