Skip to content
MappleCare Community ↗

MappleCare Community

Reply To: [Solved] HomePod mini encountering Matter Accessory Showing ‘No Response’ in Apple Home App after update (tvOS 18.0)

Find answers from other Apple users or start a discussion about your device.

All Forum Rooms

Home › Forums › HomeKit, Apple TV & Smart Home › [Solved] HomePod mini encountering Matter Accessory Showing ‘No Response’ in Apple Home App after update (tvOS 18.0) › Reply To: [Solved] HomePod mini encountering Matter Accessory Showing ‘No Response’ in Apple Home App after update (tvOS 18.0)

November 14, 2026 at 8:49 pm #12083
Kimberly Perry
Certified Tech (Lvl 5)
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.

Enabling IGMP snooping / multicast forwarding and rebooting primary Thread Border Router.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

  1. In home router Wi-Fi settings, enable IGMP Snooping and disable ‘AP Isolation’.
  2. Power cycle your primary Thread Border Router (Apple TV 4K connected via Gigabit Ethernet).
  3. Power-cycle the unresponsive Matter accessory for 10 seconds to prompt a fresh Thread mesh re-route.

Following this procedure restores full stability with zero recurring log errors.

Mac Studio M1 Max (32GB) | Dual Dell UltraSharp 4K | Logitech MX Master 3S | Glasgow, UK
Apple Certified Support Professional (ACSP) | Product Designer & Design Systems Lead