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[Solved] Apple TV 4K Apple TV 4K eARC Audio Dropouts with Soundbar / AVR (tvOS 18.1) – Verified Troubleshooting

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Home › Forums › HomeKit, Apple TV & Smart Home › [Solved] Apple TV 4K Apple TV 4K eARC Audio Dropouts with Soundbar / AVR (tvOS 18.1) – Verified Troubleshooting

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  • November 14, 2026 at 10:45 pm #13791
    Eleanor Bauer
    Senior Specialist (Lvl 8)
    Diagnostic Hardware Specs: Apple TV 4K (2nd Gen) | OS Version: tvOS 18.1 | Archive Source: Apple Support Community #256805592

    I am running into a persistent issue on my Apple TV 4K (2nd Gen) running tvOS 18.1.
    Whenever the machine encounters HDMI 2.1 eARC bandwidth handshake failure and Dolby Atmos MAT audio payload truncation, the following diagnostic log appears in Console:

    audiouxd: [AudioFormat] eARC stream packet overflow: dropping Dolby Atmos metadata frame at 0x8f5b

    I verified that hardware connections are intact and tested across different power sources. What is the verified diagnostic procedure to permanently eliminate this symptom?

    Mac Studio M2 Ultra (128GB) | ASUS ProArt PA32UCG-K | OWC ThunderBay 8 | Geneva, CH
    Final Cut Pro / DaVinci Colorist & Editor | "Verified Apple Discussions Archive"
    November 14, 2026 at 10:45 pm #13792
    Marcus Reed
    Administrator
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Replacing with certified 48Gbps Ultra High Speed HDMI cable and verifying eARC pass-through mode.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. Ensure HDMI cable is certified Ultra High Speed 48Gbps (HDMI 2.1); 18Gbps cables will dropout during Atmos MAT transmission.
    2. In tvOS Settings > Video and Audio > Audio Output, set Audio Format to Auto, Dolby Atmos.
    3. In TV HDMI CEC settings, ensure eARC is set to Pass-through / Bitstream, not PCM stereo.

    Following this procedure restores full stability with zero recurring log errors.

    Mac mini M4 Pro (48GB) | Studio Display | Chicago, IL
    Apple Certified Support Professional (ACSP) | Full-Stack Web Dev
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