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[Solved] Apple Pencil Pro Squeeze & Hover Gesture Failure on iPadOS 18.0.1: Diagnostic steps and permanent fix

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Home › Forums › iPad & iPadOS Support › [Solved] Apple Pencil Pro Squeeze & Hover Gesture Failure on iPadOS 18.0.1: Diagnostic steps and permanent fix

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  • #14381
    Christina Guzman
    Community Contributor
    Diagnostic Hardware Specs: iPad Pro 13″ M4 | OS Version: iPadOS 18.0.1 | Archive Source: Apple Support Community #256678703

    I am running into a persistent issue on my iPad Pro 13″ M4 running iPadOS 18.0.1.
    Whenever the machine encounters Digitizer sensor BLE calibration handshake desynchronization, the following diagnostic log appears in Console:

    PencilService: [Bluetooth] Haptic squeeze sensor payload CRC mismatch on peripheral 0xa362

    I verified that hardware connections are intact and tested across different power sources. What is the verified diagnostic procedure to permanently eliminate this symptom?

    MacBook Pro 14″ M2 Max (32GB) | Pro Display XDR | iPad Pro 13″ M4 | Amsterdam, NL
    Product Designer & Design Systems Lead | "Verified Apple Discussions Archive"
    #14382
    Christopher Hunter
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Forgetting Bluetooth device, cleaning magnetic inductive strip, and recalibrating Squeeze threshold.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. In Settings > Bluetooth, tap (i) next to Apple Pencil and select Forget This Device.
    2. Wipe magnetic charging edge of iPad and flat edge of Apple Pencil with microfiber cloth.
    3. Force restart iPad (Vol Up, Vol Down, hold Top button). Re-attach Pencil to recalibrate.

    Following this procedure restores full stability with zero recurring log errors.

    MacBook Pro 14″ M3 Pro (36GB) | OWC Envoy Pro FX | iPad Pro 13″ M4 | Oxford, UK
    Apple Certified Support Professional (ACSP) | Commercial Photographer & Digitech
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