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Reply To: [Solved] eSIM Quick Transfer Activation Stuck in Loop on iPhone 15 Pro: How to resolve Carrier SM-DP+ server profile handshake timeout

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Home › Forums › iPhone & iOS Help Desk › [Solved] eSIM Quick Transfer Activation Stuck in Loop on iPhone 15 Pro: How to resolve Carrier SM-DP+ server profile handshake timeout › Reply To: [Solved] eSIM Quick Transfer Activation Stuck in Loop on iPhone 15 Pro: How to resolve Carrier SM-DP+ server profile handshake timeout

November 14, 2026 at 11:45 pm #14838
Eva Crawford
Community Contributor
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.

Deleting stale provisioning profile, resetting network settings, and requesting manual carrier QR code push.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

  1. In Settings > Cellular, select the pending line and tap Delete eSIM.
  2. Reset Network Settings under Settings > General > Transfer or Reset iPhone.
  3. Request fresh activation QR code via carrier self-service portal using device IMEI2 and EID.

Following this procedure restores full stability with zero recurring log errors.

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