Skip to content
MappleCare Community ↗

MappleCare Community

Reply To: [Solved] How to fix Compressor Batch Transcode Queue Stuck on ‘Waiting’ caused by Stale background Qmaster / Apple Qconsumer cluster lockfile on Mac Studio M1 Ultra

Find answers from other Apple users or start a discussion about your device.

All Forum Rooms

Home › Forums › Logic Pro, Final Cut Pro & Pro Apps › [Solved] How to fix Compressor Batch Transcode Queue Stuck on ‘Waiting’ caused by Stale background Qmaster / Apple Qconsumer cluster lockfile on Mac Studio M1 Ultra › Reply To: [Solved] How to fix Compressor Batch Transcode Queue Stuck on ‘Waiting’ caused by Stale background Qmaster / Apple Qconsumer cluster lockfile on Mac Studio M1 Ultra

#7121
Liam O’Connor
Lead Moderator
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.

Terminating orphaned qmaster processes and clearing compressor spool storage.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

  1. Force quit compressor daemons:
    killall Compressor && killall qmasterd
  2. Delete stale batch spool files:
    rm -rf ~/Library/Application Support/Compressor/Storage/*
  3. Relaunch Apple Compressor and submit batch job.

Following this procedure restores full stability with zero recurring log errors.

Apple Certified Support Professional (ACSP)
Cupertino, CA | "Precision Apple Diagnostics"