Reply To: [Solved] How to fix eSIM Quick Transfer Activation Stuck in Loop caused by Carrier SM-DP+ server profile handshake timeout on iPhone 15 Pro

[Kimberly Walter]

Apple Recommended / Verified Community Solution

This canonical solution was verified and marked as solved in the Apple Support Community archive.

Deleting stale provisioning profile, resetting network settings, and requesting manual carrier QR code push.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

1. In Settings > Cellular, select the pending line and tap Delete eSIM.
2. Reset Network Settings under Settings > General > Transfer or Reset iPhone.
3. Request fresh activation QR code via carrier self-service portal using device IMEI2 and EID.

Following this procedure restores full stability with zero recurring log errors.

Mac Pro M2 Ultra | Dual Pro Display XDR | Blackmagic UltraStudio 4K Mini | Tokyo, JP

Apple Certified Support Professional (ACSP) | Final Cut Pro / DaVinci Colorist & Editor