Reply To: [Solved] Compressor Batch Transcode Queue Stuck on ‘Waiting’ on Mac Studio M1 Ultra: How to resolve Stale background Qmaster / Apple Qconsumer cluster lockfile

[Michelle Fuchs]

Apple Recommended / Verified Community Solution

This canonical solution was verified and marked as solved in the Apple Support Community archive.

Terminating orphaned qmaster processes and clearing compressor spool storage.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

1. Force quit compressor daemons:

   killall Compressor && killall qmasterd

2. Delete stale batch spool files:

   rm -rf ~/Library/Application Support/Compressor/Storage/*

3. Relaunch Apple Compressor and submit batch job.

Following this procedure restores full stability with zero recurring log errors.

Mac Studio M2 Max (32GB) | EIZO ColorEdge CG279X | Wacom Intuos Pro | Paris, FR

Apple Certified Support Professional (ACSP) | Commercial Photographer & Digitech