Skip to content
MappleCare Community ↗

MappleCare Community

Reply To: [Solved] Persona Eye Tracking and Facial Expressions Drift on visionOS 2.0: Diagnostic steps and permanent fix

Find answers from other Apple users or start a discussion about your device.

All Forum Rooms

Home › Forums › Apple Vision Pro & visionOS › [Solved] Persona Eye Tracking and Facial Expressions Drift on visionOS 2.0: Diagnostic steps and permanent fix › Reply To: [Solved] Persona Eye Tracking and Facial Expressions Drift on visionOS 2.0: Diagnostic steps and permanent fix

November 14, 2026 at 10:59 pm #14038
Janet Schneider
Community Contributor
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.

Re-calibrating eye tracking geometry, re-capturing Spatial Persona, and ensuring proper Light Seal seal.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

  1. Remove Light Seal and inspect internal infrared illuminator lenses; clean gently with Apple microfiber cloth.
  2. Navigate to Settings > Eyes & Hands and select Recalibrate Eye Tracking.
  3. Follow the multi-dot gaze target calibration keeping your head perfectly stationary until three confirmation chimes sound.

Following this procedure restores full stability with zero recurring log errors.

MacBook Pro 14″ M4 (24GB) | DJI Mic 2 | Anker Prime 27,650mAh Bank | Helsinki, FI
Apple Certified Support Professional (ACSP) | Digital Nomad & Travel Filmmaker