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Reply To: [Solved] Apple Vision Pro 1TB encountering Persona Eye Tracking and Facial Expressions Drift after update (visionOS 2.1)

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Home › Forums › Apple Vision Pro & visionOS › [Solved] Apple Vision Pro 1TB encountering Persona Eye Tracking and Facial Expressions Drift after update (visionOS 2.1) › Reply To: [Solved] Apple Vision Pro 1TB encountering Persona Eye Tracking and Facial Expressions Drift after update (visionOS 2.1)

#14910
Sean Lehmann
Community Contributor
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.

Re-calibrating eye tracking geometry, re-capturing Spatial Persona, and ensuring proper Light Seal seal.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

  1. Remove Light Seal and inspect internal infrared illuminator lenses; clean gently with Apple microfiber cloth.
  2. Navigate to Settings > Eyes & Hands and select Recalibrate Eye Tracking.
  3. Follow the multi-dot gaze target calibration keeping your head perfectly stationary until three confirmation chimes sound.

Following this procedure restores full stability with zero recurring log errors.

Mac mini M2 Pro (32GB) | Dell UltraSharp U3223QE | Jamf Cloud Admin | Wellington, NZ
Apple Certified Support Professional (ACSP) | Enterprise Mac Sysadmin & Jamf Pro Architect