Skip to content
MappleCare Community ↗

MappleCare Community

Reply To: [Solved] eSIM Quick Transfer Activation Stuck in Loop on iPhone 15 Pro: How to resolve Carrier SM-DP+ server profile handshake timeout

Find answers from other Apple users or start a discussion about your device.

All Forum Rooms

Home › Forums › iPhone & iOS Help Desk › [Solved] eSIM Quick Transfer Activation Stuck in Loop on iPhone 15 Pro: How to resolve Carrier SM-DP+ server profile handshake timeout › Reply To: [Solved] eSIM Quick Transfer Activation Stuck in Loop on iPhone 15 Pro: How to resolve Carrier SM-DP+ server profile handshake timeout

November 15, 2026 at 5:12 am #20212
Michael Schulze
Community Contributor
Apple Recommended / Verified Community Solution
This canonical solution was verified and marked as solved in the Apple Support Community archive.

Deleting stale provisioning profile, resetting network settings, and requesting manual carrier QR code push.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

  1. In Settings > Cellular, select the pending line and tap Delete eSIM.
  2. Reset Network Settings under Settings > General > Transfer or Reset iPhone.
  3. Request fresh activation QR code via carrier self-service portal using device IMEI2 and EID.

Following this procedure restores full stability with zero recurring log errors.

MacBook Pro 16″ M2 Max (96GB) | Pro Display XDR | iPhone 16 Pro | Copenhagen, DK
Apple Certified Support Professional (ACSP) | iOS / Swift Engineer