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[Solved] Apple Pencil Pro Squeeze & Hover Gesture Failure on iPad Pro 13″ M4: How to resolve Digitizer sensor BLE calibration handshake desynchronization

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Home › Forums › iPad & iPadOS Support › [Solved] Apple Pencil Pro Squeeze & Hover Gesture Failure on iPad Pro 13″ M4: How to resolve Digitizer sensor BLE calibration handshake desynchronization

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  • #13485
    Mark Mendez
    Community Contributor
    Diagnostic Hardware Specs: iPad Pro 13″ M4 | OS Version: iPadOS 18.1 | Archive Source: Apple Support Community #256424703

    I am running into a persistent issue on my iPad Pro 13″ M4 running iPadOS 18.1.
    Whenever the machine encounters Digitizer sensor BLE calibration handshake desynchronization, the following diagnostic log appears in Console:

    PencilService: [Bluetooth] Haptic squeeze sensor payload CRC mismatch on peripheral 0x297a

    I verified that hardware connections are intact and tested across different power sources. What is the verified diagnostic procedure to permanently eliminate this symptom?

    Mac Studio M1 Ultra (64GB) | BenQ SW321C | Final Cut Pro 11 | Amsterdam, NL
    Final Cut Pro / DaVinci Colorist & Editor | "Verified Apple Discussions Archive"
    #13486
    Patrick Smith
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Forgetting Bluetooth device, cleaning magnetic inductive strip, and recalibrating Squeeze threshold.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. In Settings > Bluetooth, tap (i) next to Apple Pencil and select Forget This Device.
    2. Wipe magnetic charging edge of iPad and flat edge of Apple Pencil with microfiber cloth.
    3. Force restart iPad (Vol Up, Vol Down, hold Top button). Re-attach Pencil to recalibrate.

    Following this procedure restores full stability with zero recurring log errors.

    MacBook Pro 16″ M1 Pro (32GB) | Dual Dell 27″ 4K | macOS Sequoia | Atlanta, GA
    Apple Certified Support Professional (ACSP) | Enterprise Mac Sysadmin & Jamf Pro Architect
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