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Bryan Peterson

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  • Bryan Peterson
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Re-calibrating eye tracking geometry, re-capturing Spatial Persona, and ensuring proper Light Seal seal.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. Remove Light Seal and inspect internal infrared illuminator lenses; clean gently with Apple microfiber cloth.
    2. Navigate to Settings > Eyes & Hands and select Recalibrate Eye Tracking.
    3. Follow the multi-dot gaze target calibration keeping your head perfectly stationary until three confirmation chimes sound.

    Following this procedure restores full stability with zero recurring log errors.

    Mac Studio M1 Ultra (64GB) | BenQ SW321C | Final Cut Pro 11 | Milan, IT
    Apple Certified Support Professional (ACSP) | Final Cut Pro / DaVinci Colorist & Editor
    Bryan Peterson
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Disabling Clean Energy Charging toggle or overriding charging hold directly from lock screen.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. Navigate to Settings > Battery > Charging Optimization.
    2. Toggle Clean Energy Charging to OFF.
    3. For an immediate top-off, long press the lock screen notification and select Charge to 100% Now.

    Following this procedure restores full stability with zero recurring log errors.

    Mac Studio M1 Ultra (64GB) | BenQ SW321C | Final Cut Pro 11 | Milan, IT
    Apple Certified Support Professional (ACSP) | Final Cut Pro / DaVinci Colorist & Editor
    Bryan Peterson
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Locking refresh rate to a fixed frequency, disabling Variable Refresh Rate (VRR), and regenerating WindowServer display plists.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. In System Settings > Displays, set Refresh Rate to fixed 120Hz or 100Hz instead of Variable (VRR).
    2. Reset display preferences:
      sudo rm -f /Library/Preferences/com.apple.windowserver.displays.plist
      rm -f ~/Library/Preferences/ByHost/com.apple.windowserver.displays.*.plist
      killall -9 WindowServer
    3. In monitor physical OSD menu, set DisplayPort mode to ‘DP 1.4 Standard’ without aggressive DSC overdrive.

    Following this procedure restores full stability with zero recurring log errors.

    Mac Studio M1 Ultra (64GB) | BenQ SW321C | Final Cut Pro 11 | Milan, IT
    Apple Certified Support Professional (ACSP) | Final Cut Pro / DaVinci Colorist & Editor
Viewing 3 posts - 1 through 3 (of 3 total)