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Benjamin Washington
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November 14, 2026 at 10:30 pm in reply to: [Solved] MacBook Pro 14″ M3 macOS Installer Error: ‘An error occurred preparing software update’ (macOS Sequoia 15.1) – Verified Troubleshooting #13528
Benjamin Washington
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Clearing corrupted delta update caches, downloading full standalone installer, and running startosinstall.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Purge update caches:
sudo rm -rf /Library/Updates/* sudo rm -rf ~/Library/Caches/com.apple.SoftwareUpdate/* - Download full installer:
softwareupdate --fetch-full-installer --full-installer-version 15.1. - Execute terminal installer:
sudo /Applications/Install macOS Sequoia.app/Contents/Resources/startosinstall --agreetolicense --forcequitapps.
Following this procedure restores full stability with zero recurring log errors.
Apple TV 4K 3rd Gen | Dual HomePod mini | iPhone 15 Pro Max | Rotterdam, NLApple Certified Support Professional (ACSP) | Smart Home & Matter/Thread Integrator - Purge update caches:
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