MappleCare Community
Carol Silva
Find answers from other Apple users or start a discussion about your device.
Forum Replies Created
Viewing 2 posts - 1 through 2 (of 2 total)
-
AuthorPosts
-
Carol Silva
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Replacing with certified 48Gbps Ultra High Speed HDMI cable and verifying eARC pass-through mode.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Ensure HDMI cable is certified Ultra High Speed 48Gbps (HDMI 2.1); 18Gbps cables will dropout during Atmos MAT transmission.
- In tvOS Settings > Video and Audio > Audio Output, set Audio Format to Auto, Dolby Atmos.
- In TV HDMI CEC settings, ensure eARC is set to Pass-through / Bitstream, not PCM stereo.
Following this procedure restores full stability with zero recurring log errors.
Mac Studio M1 Max (32GB) | Dual Dell UltraSharp 4K | Logitech MX Master 3S | Toronto, ONApple Certified Support Professional (ACSP) | Product Designer & Design Systems LeadNovember 14, 2026 at 8:39 pm in reply to: [Solved] Camera Control Button Accidental Palm Activations on iOS 18.1: Diagnostic steps and permanent fix #11941Carol Silva
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Tuning force pressure settings to Firmer and changing launch trigger from Single Click to Double Click.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Go to Settings > Accessibility > Camera Control. Change Pressure and Light Press Sensitivity to Firmer.
- In Settings > Camera > Camera Control, change Launch Camera to Double Click.
- Disable swipe gesture adjustments if exposure sliding is not required.
Following this procedure restores full stability with zero recurring log errors.
Mac Studio M1 Max (32GB) | Dual Dell UltraSharp 4K | Logitech MX Master 3S | Toronto, ONApple Certified Support Professional (ACSP) | Product Designer & Design Systems Lead -
AuthorPosts
Viewing 2 posts - 1 through 2 (of 2 total)