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Christine Chen

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  • Christine Chen
    Certified Tech (Lvl 5)
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Locking refresh rate to a fixed frequency, disabling Variable Refresh Rate (VRR), and regenerating WindowServer display plists.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. In System Settings > Displays, set Refresh Rate to fixed 120Hz or 100Hz instead of Variable (VRR).
    2. Reset display preferences:
      sudo rm -f /Library/Preferences/com.apple.windowserver.displays.plist
      rm -f ~/Library/Preferences/ByHost/com.apple.windowserver.displays.*.plist
      killall -9 WindowServer
    3. In monitor physical OSD menu, set DisplayPort mode to ‘DP 1.4 Standard’ without aggressive DSC overdrive.

    Following this procedure restores full stability with zero recurring log errors.

    MacBook Pro 16″ M3 Pro (36GB) | Studio Display | Magic Mouse & Trackpad | Seattle, WA
    Apple Certified Support Professional (ACSP) | Product Designer & Design Systems Lead
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