[Cynthia Garcia]

Apple Recommended / Verified Community Solution

This canonical solution was verified and marked as solved in the Apple Support Community archive.

Locking refresh rate to a fixed frequency, disabling Variable Refresh Rate (VRR), and regenerating WindowServer display plists.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

1. In System Settings > Displays, set Refresh Rate to fixed 120Hz or 100Hz instead of Variable (VRR).
2. Reset display preferences:

   sudo rm -f /Library/Preferences/com.apple.windowserver.displays.plist
   rm -f ~/Library/Preferences/ByHost/com.apple.windowserver.displays.*.plist
   killall -9 WindowServer

3. In monitor physical OSD menu, set DisplayPort mode to ‘DP 1.4 Standard’ without aggressive DSC overdrive.

Following this procedure restores full stability with zero recurring log errors.

Mac Studio M2 Ultra (192GB) | Universal Audio Apollo x8p | Logic Pro 11 | Manchester, UK

Apple Certified Support Professional (ACSP) | Logic Pro Audio Producer & Mixing Engineer

[Cynthia Garcia]

Apple Recommended / Verified Community Solution

This canonical solution was verified and marked as solved in the Apple Support Community archive.

Cleaning optical magnetic contacts, syncing prescription via Apple Health, and re-running Optic ID alignment.

Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

1. Clean the optical insert gold alignment contacts with a dry microfibre lens cloth (avoid alcohol solutions).
2. Open the Health app on paired iPhone and confirm prescription metadata is present under Vision Prescription.
3. Go to Settings > Eyes & Hands > Optical Inserts on Vision Pro, tap Pair New Optical Inserts, and scan the physical pairing card under 500+ lux lighting.

Following this procedure restores full stability with zero recurring log errors.

Mac Studio M2 Ultra (192GB) | Universal Audio Apollo x8p | Logic Pro 11 | Manchester, UK

Apple Certified Support Professional (ACSP) | Logic Pro Audio Producer & Mixing Engineer

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