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Debra Wood

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  • Debra Wood
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Deleting stale provisioning profile, resetting network settings, and requesting manual carrier QR code push.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. In Settings > Cellular, select the pending line and tap Delete eSIM.
    2. Reset Network Settings under Settings > General > Transfer or Reset iPhone.
    3. Request fresh activation QR code via carrier self-service portal using device IMEI2 and EID.

    Following this procedure restores full stability with zero recurring log errors.

    MacBook Pro 16″ M3 Max (48GB) | Sennheiser HD 800 S | Sibelius Ultimate | Auckland, NZ
    Apple Certified Support Professional (ACSP) | Classical Pianist & Spatial Audio Arranger
    Debra Wood
    Community Contributor
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Locking Wi-Fi to a dedicated 5GHz/6GHz SSID, toggling AirPlay Receiver, and renewing Handoff tokens.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. Ensure both Mac and Vision Pro are connected to the exact same 5GHz/6GHz Wi-Fi band without band-steering.
    2. On Mac, open System Settings > General > AirPlay & Continuity and toggle AirPlay Receiver off and on.
    3. In visionOS Control Center, bring Mac Virtual Display window within 2 meters, select Connect, and set resolution to Ultra-Wide (4K equivalent).

    Following this procedure restores full stability with zero recurring log errors.

    MacBook Pro 16″ M3 Max (48GB) | Sennheiser HD 800 S | Sibelius Ultimate | Auckland, NZ
    Apple Certified Support Professional (ACSP) | Classical Pianist & Spatial Audio Arranger
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