MappleCare Community
Felix Ortiz
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November 15, 2026 at 12:34 am in reply to: [Solved] Apple TV 4K encountering Apple TV 4K eARC Audio Dropouts with Soundbar / AVR after update (tvOS 18.0.1) #15667
Felix Ortiz
Certified Tech (Lvl 5)Apple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Replacing with certified 48Gbps Ultra High Speed HDMI cable and verifying eARC pass-through mode.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Ensure HDMI cable is certified Ultra High Speed 48Gbps (HDMI 2.1); 18Gbps cables will dropout during Atmos MAT transmission.
- In tvOS Settings > Video and Audio > Audio Output, set Audio Format to Auto, Dolby Atmos.
- In TV HDMI CEC settings, ensure eARC is set to Pass-through / Bitstream, not PCM stereo.
Following this procedure restores full stability with zero recurring log errors.
Mac mini M2 (24GB) | Apple Technician Guide Hub | Fluke 87V DMM | Dublin, IEApple Certified Support Professional (ACSP) | Apple Certified Service Technician (ACiT / ACSP)Felix Ortiz
Certified Tech (Lvl 5)Apple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Structuring canonical threads on MappleCare and providing 500 Mbit/s offline WARC mirrors.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- All high-impact threads with verified solutions are mirrored on MappleCare with diagnostic tags.
- Offline WARC mirror (48GB) is available at
http://192.168.2.95/dashboard/#wiki. - View offline archives using ReplayWeb.page or local Pywb wayback servers.
Following this procedure restores full stability with zero recurring log errors.
Mac mini M2 (24GB) | Apple Technician Guide Hub | Fluke 87V DMM | Dublin, IEApple Certified Support Professional (ACSP) | Apple Certified Service Technician (ACiT / ACSP) -
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