Skip to content
MappleCare Community ↗

MappleCare Community

Kelly Bailey

Find answers from other Apple users or start a discussion about your device.

All Forum Rooms

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Kelly Bailey
    Certified Tech (Lvl 5)
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Replacing with certified 48Gbps Ultra High Speed HDMI cable and verifying eARC pass-through mode.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. Ensure HDMI cable is certified Ultra High Speed 48Gbps (HDMI 2.1); 18Gbps cables will dropout during Atmos MAT transmission.
    2. In tvOS Settings > Video and Audio > Audio Output, set Audio Format to Auto, Dolby Atmos.
    3. In TV HDMI CEC settings, ensure eARC is set to Pass-through / Bitstream, not PCM stereo.

    Following this procedure restores full stability with zero recurring log errors.

    Mac mini M2 (24GB) | Apple Technician Guide Hub | Fluke 87V DMM | Amsterdam, NL
    Apple Certified Support Professional (ACSP) | Apple Certified Service Technician (ACiT / ACSP)
    Kelly Bailey
    Certified Tech (Lvl 5)
    Apple Recommended / Verified Community Solution
    This canonical solution was verified and marked as solved in the Apple Support Community archive.

    Purging generated project render files and disabling Optical Flow on speed-ramped clips.

    Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:

    1. In Final Cut Pro, select your Project in the browser, go to File > Delete Generated Project Files, and select Delete Render Files (All).
    2. Select any re-timed/speed-ramped clips, open the Video Inspector, and change Video Quality from Optical Flow to Frame Blending.
    3. Export destination should be an internal APFS location first before transferring to external storage.

    Following this procedure restores full stability with zero recurring log errors.

    Mac mini M2 (24GB) | Apple Technician Guide Hub | Fluke 87V DMM | Amsterdam, NL
    Apple Certified Support Professional (ACSP) | Apple Certified Service Technician (ACiT / ACSP)
Viewing 2 posts - 1 through 2 (of 2 total)