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Scott Mason
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November 14, 2026 at 11:58 pm in reply to: [Solved] Apple TV 4K eARC Audio Dropouts with Soundbar / AVR on tvOS 18.0.1: Diagnostic steps and permanent fix #15054
Scott Mason
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Replacing with certified 48Gbps Ultra High Speed HDMI cable and verifying eARC pass-through mode.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Ensure HDMI cable is certified Ultra High Speed 48Gbps (HDMI 2.1); 18Gbps cables will dropout during Atmos MAT transmission.
- In tvOS Settings > Video and Audio > Audio Output, set Audio Format to Auto, Dolby Atmos.
- In TV HDMI CEC settings, ensure eARC is set to Pass-through / Bitstream, not PCM stereo.
Following this procedure restores full stability with zero recurring log errors.
Mac mini M4 Pro (48GB) | Studio Display | HHKB Professional Hybrid | Miami, FLApple Certified Support Professional (ACSP) | Computer Science & Machine Learning StudentNovember 14, 2026 at 11:19 pm in reply to: [Solved] iMac 24″ M3 macOS Installer Error: ‘An error occurred preparing software update’ (macOS Sonoma 14.6) – Verified Troubleshooting #14398Scott Mason
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Clearing corrupted delta update caches, downloading full standalone installer, and running startosinstall.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Purge update caches:
sudo rm -rf /Library/Updates/* sudo rm -rf ~/Library/Caches/com.apple.SoftwareUpdate/* - Download full installer:
softwareupdate --fetch-full-installer --full-installer-version 15.1. - Execute terminal installer:
sudo /Applications/Install macOS Sequoia.app/Contents/Resources/startosinstall --agreetolicense --forcequitapps.
Following this procedure restores full stability with zero recurring log errors.
Mac mini M4 Pro (48GB) | Studio Display | HHKB Professional Hybrid | Miami, FLApple Certified Support Professional (ACSP) | Computer Science & Machine Learning Student -
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