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William Lee
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November 15, 2026 at 12:07 am in reply to: [Solved] Apple TV 4K Apple TV 4K eARC Audio Dropouts with Soundbar / AVR (tvOS 18.1) – Verified Troubleshooting #15228
William Lee
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Replacing with certified 48Gbps Ultra High Speed HDMI cable and verifying eARC pass-through mode.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Ensure HDMI cable is certified Ultra High Speed 48Gbps (HDMI 2.1); 18Gbps cables will dropout during Atmos MAT transmission.
- In tvOS Settings > Video and Audio > Audio Output, set Audio Format to Auto, Dolby Atmos.
- In TV HDMI CEC settings, ensure eARC is set to Pass-through / Bitstream, not PCM stereo.
Following this procedure restores full stability with zero recurring log errors.
MacBook Air 15″ M3 (16GB) | LG 27UK850 | Sony WH-1000XM5 | Glasgow, UKApple Certified Support Professional (ACSP) | Computer Science & Machine Learning StudentNovember 14, 2026 at 10:13 pm in reply to: [Solved] AirPods Pro 2 encountering AirPods Pro 2 Static Noise in Earbud During ANC Mode after update (iOS 18.1) #13232William Lee
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Deep cleaning outer black microphone mesh using dry adhesive putty and performing 15-second case reset.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Remove silicone ear tip. Press dry Blu-Tack adhesive putty firmly against the outer oval microphone grilles and pull away sharply.
- Place AirPods in case, close lid 30s. Open lid, hold back button for 15s until LED flashes amber, then white.
- Re-pair with iPhone. If noise persists, visit Apple Store for acoustic fixture testing.
Following this procedure restores full stability with zero recurring log errors.
MacBook Air 15″ M3 (16GB) | LG 27UK850 | Sony WH-1000XM5 | Glasgow, UKApple Certified Support Professional (ACSP) | Computer Science & Machine Learning StudentWilliam Lee
Community ContributorApple Recommended / Verified Community SolutionThis canonical solution was verified and marked as solved in the Apple Support Community archive.Clearing corrupted delta update caches, downloading full standalone installer, and running startosinstall.
Here is the exact step-by-step diagnostic and remediation procedure verified by Apple Certified Support Professionals:
- Purge update caches:
sudo rm -rf /Library/Updates/* sudo rm -rf ~/Library/Caches/com.apple.SoftwareUpdate/* - Download full installer:
softwareupdate --fetch-full-installer --full-installer-version 15.1. - Execute terminal installer:
sudo /Applications/Install macOS Sequoia.app/Contents/Resources/startosinstall --agreetolicense --forcequitapps.
Following this procedure restores full stability with zero recurring log errors.
MacBook Air 15″ M3 (16GB) | LG 27UK850 | Sony WH-1000XM5 | Glasgow, UKApple Certified Support Professional (ACSP) | Computer Science & Machine Learning Student -
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